Can it hand off to a human mid-call?

Yes. High-intent, urgent or complex conversations transfer to a person with the transcript and summary attached, and the live console lets an agent take over chat at any time.

Which languages does it speak?

Hindi, English, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Spanish and German. Agents can switch language mid-conversation.

Does it work with my existing phone numbers and CRM?

Yes. Skalix connects to telephony through Exotel and Plivo, syncs leads to Zoho CRM, LeadSquared and Salesforce, and reaches anything else through webhooks and the public API.

What happens when the AI can't answer?

You define the fallback: book a callback, route to an owner, or transfer live. The enquiry always reaches a person with context.

Do we get recordings and transcripts?

Every call keeps its recording, transcript, AI summary, status and next action in one record. Managers review them from the dashboard.

How long does setup take?

Days, not months. We configure the agent around your lead sources, questions and owner assignment, then run it on your numbers.

What does the manager see?

Call outcomes, lead status, campaign performance, follow-ups sent, handoffs and pending actions, all on one dashboard with the audit log behind it.

AI calling agents that answer every lead in 60 seconds. In their language.

Q: Will the AI replace my sales team?

No. Skalix.ai handles first response, qualification, summaries and routing so your team spends its time on the conversations that close.

AI voice and chat agents for sales teams

Setup in days
Every channel, one conversation
Live call transfer to a human
API integration with your CRM

< 60 s
First response: 12
Languages: 5
Channels, one inbox: 30+
Teams on Skalix

Trusted by sales, admissions and support teams at

MediBuddy
Practo
Sugarfit
TeamLease
Fornax Technology
Bhanzu
Quid Cash
Manipal UNext
Masters' Union
Eluno
Vendiman
IVY Homes
Iconic Options
Rico Appliance
Kredily
Rupeek
WeMakeScholars
Badruka School of Management
Matroobhumi
Marvell Education
Elegant Developers
StarAgile Consulting
Dayal Fertilizers
Vaps Technologies
Kubix Learning
Infraknit Technologies
Badruka Education Society
RevSpot Technologies

AI agents on voice, WhatsApp, chat and email.

Connect with your customers, activate AI calling and chat agents, and run outbound campaigns on every channel from one platform with shared context and memory.

Inbound calls

The agent picks up when your team can't, in the caller's language, and books, qualifies or routes on the spot.

Answers in under 60 seconds, 24×7

Outbound campaigns

Upload a contact list, pick an agent and a calling window. Skalix dials, qualifies and flags every callback.

Scheduled campaigns with callback detection

Confirmations, reminders and follow-ups go out on WhatsApp Business, and replies come back to the same thread.

Official WhatsApp Business API

Web chat and Instagram

A widget on your site and DMs on Instagram, answered from your knowledge base with a human takeover one click away.

Live agent console for handoff

Email campaigns

Sequences and one-off sends with open and reply tracking, feeding the same lead record as calls and chat.

Campaign analytics built in

Seven AI voice and chat products. One engine. One memory.

Pick the product that fits the problem in front of you. Every one shares the same AI agent, lead record and analytics.

AI Voice Calling

Inbound and outbound AI calls in 12 languages

Solves

Explore

Digital Call Center (DCC)

AI sales, support and collection agents

Solves

Explore

CTWA — Agentic WhatsApp Chat

Click-to-WhatsApp ad leads answered by an AI agent

Solves

Explore

Free Web Chat

An AI chat agent for your website, free to start

Solves

Explore

Recruitment Screening Engine

AI phone screening minutes after candidates apply

Solves

Explore

Complete Support Engine

Resolve support queries on voice, chat and WhatsApp

Solves

Explore

Omni-Channel Communication Platform

Voice, IVR, WhatsApp, web chat and email in one platform

Solves

Explore

AI calling workflows for the moments where leads are won or lost.

Each workflow runs on the same engine. Pick the ones you need and configure them around your team.

Recover missed calls before they go cold.

When nobody picks up, Skalix calls back within a minute, asks your qualifying questions and hands the lead to an owner with a summary.

Callback in under 60 seconds
Qualification in the caller's language
Owner notified with summary

See missed-call recovery

Experience a call Book a demo

20-minute walkthrough with a founder. No pressure.

Skalix.aiSkalix workspace

AI summarySample

Rahul SharmaMissed-call recovery

Lead intent: Warm
Requirement: 2–3 BHK · Yelahanka
Timeline: Buying in a few months
Next action: Callback in 2 weeks to fix a visit

Saved to CRM

Missed-call recovery

Lead qualified
Brochure on WhatsApp
Callback booked
Sales team notified

Ready for follow-up

Sample dataHuman handoff available

Answer, qualify, summarise, trigger.

Every conversation, on every channel, runs the same four-step workflow. You configure it once around your lead flow.

Answer
The agent responds instantly, on a call, a campaign dial, a WhatsApp reply or a chat message.
Qualify
It asks your questions and captures intent, requirement, budget, timeline and objections.
Summarise
Each conversation becomes a summary with a lead status, a recording and a transcript.
Trigger
Owner notified, CRM updated, WhatsApp follow-up sent, or a human takes over mid-call.

Made for industries where the phone still closes the deal.

Enquiries, admissions, appointments, screening and collections. Same engine, configured for how your team sells.

EdTech

Answer course enquiries, qualify fee and EMI questions, schedule counselling and chase fee collection.

Counselling calls booked from every enquiry

Lending and FinTech

Pre-qualify loan applicants, follow up on payments and route eligible leads to loan officers.

Eligible applicants reached within the hour

Real estate

Capture property type, location, budget and visit intent, then book the site visit and confirm it on WhatsApp.

Site visits booked before the lead cools

MedTech and HealthTech

Book appointments, confirm diagnostics and remind patients in the language they speak.

Fewer no-shows, faster confirmations

Recruitment

Screen candidates minutes after they apply and book interviews with the right recruiter.

Candidates screened before competitors call

B2B SaaS

Qualify demo requests the moment they arrive and answer product and support questions on chat.

Qualified demos on the calendar the same day

Know what every AI call, chat and campaign produced.

Built-in reports, a report builder and drill-downs to the record behind every number.

AnalyticsLast 7 days

Total calls

Inbound

Outbound

Qualified leads

Human, after transfer

Follow-ups sent

Calling funnelSample data

Leads1,240100%
Dialled1,18095%
Connected73259%
Qualified31826%
Booked12610%

Recent activitySample

AI call completedRahul S.
High intent2 min ago
CRM updatedRahul S.
Synced2 min ago
Owner notifiedPriya · Sales
Assigned1 min ago
WhatsApp follow-upRahul S.
QueuedJust now

What managers get

Built-in reports
Campaign performance, calling funnel, call results, conversation outcomes and daily activity from day one.
Build your own report
Group by campaign, date, uploaded fields or anything captured in the conversation. View it as a table, bar, line, share or funnel.
Click any number
Open the leads and calls behind a figure, then export them to Excel or CSV.
AI and humans side by side
See which calls the AI handled and which moved to a person after transfer, by language and office hours.
Outcomes you define
Turn captured answers into named outcomes like "Site visit booked" or "Eligible", and report on them.
Phone number health
Spot numbers whose connect rate drops below baseline before a campaign suffers.

Explore call analytics

AI where it helps. Human handoff where it matters.

You set the rules. The agent follows them, escalates when it should and leaves a record of every conversation.

Human handoff, mid-call

High-intent, urgent or complex conversations transfer to a person with the full context.

Fallbacks you define

When the agent can't resolve something, it books a callback or routes to an owner. Nothing is dropped.

Recordings and transcripts

Every call keeps its recording, transcript, summary and status together for review and QA.

Your data, your rules

Workspace roles, audit logs and API keys you control. Read how we handle data in the Trust Center.

Visit the Trust Center

Speaks 12 languages

Hindi
English
Tamil
Telugu
Kannada
Malayalam
Marathi
Bengali
Gujarati
Punjabi
Spanish
German

Plugs into your CRM, telephony and WhatsApp Business.

Setup takes days. We configure the agent around your existing numbers, CRM and lead sources.

WhatsApp Business
Instagram
Zoho CRM
LeadSquared
Salesforce
Google Sheets
Exotel
Plivo
MCUBE
VoiceLink
Webhooks and API
Public API keys

More partners are being added. Need something else? Custom integrations ship on Growth and Enterprise plans.

Built by people who ran sales at scale.

Before Skalix, our founders built and ran multi-million $ sales and support engines for large consumer businesses. This is the system they wished they had.